Last updated: December 24, 2025
This Privacy Policy describes how Luxury Bloom & Co (“Site,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, use our services, or make a purchase through our website or otherwise interact with us (collectively, the “Services”).
In this Privacy Policy, “you” and “your” refer to any user of the Services, including customers, website visitors, or other individuals whose personal information we collect.
Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the collection, use, and disclosure of your personal information as described below. If you do not agree, please do not use our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, operational needs, or legal and regulatory requirements. Any updates will be posted on this page with a revised “Last updated” date. Your continued use of the Services after any changes indicates acceptance of the updated Privacy Policy.
How We Collect and Use Your Personal Information
To provide and improve our Services, we collect personal information from various sources. The type of information we collect depends on how you interact with us.
We may use your personal information to:
- Provide, operate, and improve our Services
- Communicate with you regarding orders, inquiries, or updates
- Process transactions and fulfill purchases
- Send marketing and promotional communications
- Comply with legal obligations
- Enforce our terms and protect our rights, users, and business
What Personal Information We Collect
Information You Provide Directly
You may provide personal information when using our Services, including:
- Contact information: Name, email address, phone number, and address
- Order information: Billing address, shipping address, payment confirmation, and order details
- Account information: Username, password, and account security details
- Shopping activity: Items viewed, added to cart, saved, or purchased
- Customer support information: Messages or inquiries you send to us
You may choose not to provide certain information, but this may limit your ability to use some features.
Information Collected Automatically
We may automatically collect information about how you interact with our Services (“Usage Data”) through cookies and similar technologies. This may include:
- Device and browser information
- IP address
- Network connection details
- Pages viewed and actions taken on the Site
Information from Third Parties
We may receive personal information from third parties, including:
- Service providers (such as Shopify) that support our website and operations
- Payment processors, who collect payment details to process transactions
- Advertising and analytics partners using cookies or tracking technologies
All third-party information is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
Providing Products and Services
We use your information to process orders, complete payments, arrange delivery, manage accounts, send confirmations, and handle returns or exchanges.
Marketing and Advertising
We may send promotional emails, messages, or advertisements tailored to your interests. You may opt out of marketing communications at any time.
Security and Fraud Prevention
We use personal information to detect and prevent fraudulent or unauthorized activity. You are responsible for keeping your account credentials secure.
Customer Support and Service Improvement
We use your information to respond to inquiries, improve customer experience, and enhance our Services.
How We Disclose Personal Information
We may share your personal information in the following situations:
- With vendors and service providers (e.g., payment processors, shipping partners, IT and analytics providers)
- With business and marketing partners for advertising and promotional purposes
- With affiliates as needed for business operations
- In connection with business transactions (e.g., mergers or acquisitions)
- To comply with legal obligations or protect rights and safety
We do not use or disclose sensitive personal information without your consent.
User-Generated Content
Any reviews, comments, or content you post publicly through the Services may be visible to others. We are not responsible for how third parties use publicly available information.
Third-Party Websites and Links
Our Services may contain links to third-party websites or platforms. We are not responsible for their privacy practices or content. Please review their policies before providing personal information.
Children’s Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under 16 years of age. If you believe a child has provided us with personal information, please contact us to request deletion.
Security and Retention
While we take reasonable steps to protect your information, no security system is completely secure. Personal information is retained only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Right to access or know what information we collect
- Right to request deletion or correction
- Right to data portability
- Right to opt out of targeted advertising or data sharing
- Right to withdraw consent
- Right to appeal decisions regarding your data requests
You may exercise these rights by contacting us. We may verify your identity before responding and will not discriminate against you for exercising your rights.
International Users
Your information may be processed or stored outside your country of residence. Where required, we rely on lawful data transfer mechanisms to protect your information.
Contact Us
For questions about this Privacy Policy or our privacy practices, or to exercise your rights, please contact us:
Luxury Bloom & Co
📍 17318 Ventura Blvd, Encino, CA 91316
📞 (818) 818-8270